Terms of Service.

Resolve Protocol (“Resolve”, “we”, “us”) operates a fitness app for the few who finish. By creating an account, beginning the path, or filing a single log, you accept these Terms of Service in full. If you do not accept them, do not enter the protocol.

These terms govern every interaction with the Resolve apps, websites, drops, and any quest you choose to commit your cadence to. They form a binding agreement between you and Resolve Protocol.

You may use Resolve only if all of the following are true:

• You are at least 16 years old, or the age of digital consent in your jurisdiction — whichever is greater.
• You are physically cleared to undertake the activity logged on your quests, and you accept full responsibility for that fitness.
• You are not currently barred from Resolve under a prior termination or appeal denial.
• Your registration uses your real name. Anonymous lurkers are not the audience.

When you begin the path, you create an account secured by credentials you choose. You are the sole steward of those credentials and are responsible for every log, quest, and drop unlocked under your account.

• Keep your password and any session tokens private. We will never ask for them.
• If you suspect compromise, notify us immediately at protocol@resolve.app and rotate your password.
• One human, one account. Sharing accounts voids active quests and forfeits earned drops.

Every session is logged as a frame. Photographic proof is the spine of Resolve — and the line between a record and a story. By submitting a log, you warrant that:

• The image was captured by you, in real time, of a session you actually completed.
• The image is unedited beyond the in-app capture pipeline.
• You hold the rights to the image and the right to grant Resolve a non-exclusive license to display it within the app and on community surfaces.
• Submitting a log scraped from another source, generated by a model, or staged by a proxy is fraud and grounds for immediate termination.

Quests let you commit your cadence against a drop. Skip a day inside a committed window and the cadence resets — that is the deal. You acknowledge that:

• Cadence math is computed in your registered timezone and finalized at local midnight.
• Resets may include cadence loss, drop downgrades, or forfeiture of in-flight rewards.
• Resolve does not retroactively forgive a missed day except where a verifiable platform outage prevented you from logging.
• You may pause a quest before it begins, but not after the first log is filed.

Quest rewards are physical goods — hoodies, plates, patches — fulfilled by Resolve or our drop partners. Earned gear is yours; unearned gear cannot be purchased.

• Shipping windows, sizing charts, and material details are surfaced when a drop is unlocked.
• Drops are non-transferable until they ship. Once delivered, they are yours to wear, gift, or retire.
• If a drop is materially defective, contact protocol@resolve.app within 14 days of delivery for replacement.
• Resolve may substitute equivalent materials when supply chains demand it, but never lower the rarity tier.

Some surfaces — leaderboards, expedition feeds, chapter rooms — are shared with other players. On those surfaces you agree not to:

• Harass, threaten, dox, or demean another player.
• Post sexual content, content involving minors, or material that breaks applicable law.
• Use Resolve to advertise, recruit for, or promote unrelated services.
• Attempt to scrape, automate, or reverse-engineer the protocol or its APIs.

Resolve may remove content, suspend accounts, or terminate paths for conduct that violates these rules — at our discretion and without prior notice when the situation warrants.

Resolve owns the brand, the app, the principles, the visual system, and every piece of content we publish. You own the logs you file. By filing them, you grant Resolve a worldwide, royalty-free, non-exclusive license to display, store, and process them so the protocol can do its job.

We will never sell your logs. We will never train external models on your photos without explicit, granular opt-in.

You may close your account at any time from Settings → End the path.

We may suspend or terminate any account at any time, with or without cause, with or without notice, and at our sole discretion. That includes, without limitation:

• Issuing temporary suspensions of 24 hours, 3 days, 7 days, or any other period we choose.
• Issuing a permanent ban that revokes all access to the Resolve apps, websites, and community surfaces.
• Removing or refusing to display any log, photo, mantle, message, or other content you submit.
• Forfeiting in-flight quests, drops, cadence, statistics, and any other in-app earnings on a sanctioned account.

We are not required to disclose the reason for a sanction. We do not owe you a hearing, a warning, or a second chance. A sanction may be issued in response to conduct on or off the platform that we, in our sole judgment, believe damages Resolve, our community, our partners, or our brand.

Sanctions take effect immediately upon issuance. A suspended account regains access only when the suspension window elapses. A banned account regains access only if and when an authorised operator manually reverses the ban — a privilege we are never obligated to extend.

If you believe a sanction was issued in error, you may file one written appeal to protocol@resolve.app within thirty (30) days of the action. We read every appeal in person; we are under no obligation to reverse the action and our decision on appeal is final.

Termination does not relieve you of any obligation accrued before the termination (including, without limitation, payment obligations and the indemnity below) and does not entitle you to any refund. Sections of these Terms that by their nature should survive termination — including ownership, disclaimers, limits of liability, indemnification, dispute resolution, and the no-refunds policy — survive.

All payments to Resolve Protocol are final and non-refundable. This applies to subscriptions, drops, merchandise, restore fees, in-app purchases, and any other amount paid through the Resolve apps or websites, regardless of:

• How long you have used the service before the charge.
• Whether you have used the entitlement the charge unlocked.
• A subsequent change in your circumstances, preferences, or commitment.
• A subsequent suspension, termination, or ban — including those issued by Resolve.
• A subsequent change to features, drops, partners, or the app itself.

You may cancel a subscription at any time from Settings → Billing. Cancellation stops future charges; it does not refund the current period, and access continues through the end of the period you have already paid for unless we have terminated your account, in which case access ends immediately and no pro-rata refund is owed.

Where applicable consumer-protection law grants you a refund right we cannot lawfully waive — for example, certain statutory cooling-off periods — that right is preserved and is the exclusive refund mechanism. Nothing else in these Terms creates a refund obligation.

Resolve is provided as is and as available, without warranty of any kind, whether express, implied, or statutory. We disclaim all warranties including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure, nor that any content, log, or drop will be preserved without loss.

Resolve is a fitness app, not a medical service. We do not diagnose, treat, or replace a physician. If a session hurts, stop the session. You are solely responsible for your own health, training intensity, equipment safety, and the conditions in which you train.

To the maximum extent permitted by law, Resolve's aggregate liability for any claim arising out of or relating to these Terms or your use of the service is limited to the greater of (a) the amount you paid Resolve in the twelve (12) months preceding the claim or (b) one hundred US dollars (US$100).

In no event will Resolve be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, lost goodwill, or training-related injury, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow these limitations; in those jurisdictions our liability is limited to the greatest extent permitted by law.

You agree to defend, indemnify, and hold harmless Resolve Protocol, its officers, directors, employees, contractors, partners, and affiliates from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

• Your use of, or inability to use, the Resolve apps, websites, or any drop, quest, or community surface.
• Any log, photograph, mantle, message, or other content you submit, including claims that it infringes another party's rights.
• Your violation of these Terms or any law, rule, or regulation.
• Any injury, illness, property damage, or loss you or any third party suffers in connection with a session you logged.

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defence of that matter.

These Terms and any dispute arising out of or relating to them or to the Resolve service are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Mandatory binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Resolve service, any sanction, any payment, or any communication from us — except a claim for equitable or injunctive relief to protect intellectual property — will be resolved exclusively by final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules, by a single arbitrator, conducted in English, with the seat of arbitration in Wilmington, Delaware. Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver.You and Resolve agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

You may opt out of this arbitration provision by mailing written notice to Resolve at the address on our contact page within thirty (30) days of first accepting these Terms. An opt-out does not affect any other provision of these Terms.

Resolve is not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, riots, civil disorder, embargoes, sanctions, strikes, supply-chain failures, internet or telecommunications outages, and the acts or omissions of third-party providers including hosting, payment, identity, and shipping vendors.

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision.

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms without restriction. These Terms bind and benefit the parties and their permitted successors and assigns.

These Terms, together with our Privacy Policy and any quest-specific or drop-specific terms we present at the point of purchase, constitute the entire agreement between you and Resolve regarding the service and supersede all prior or contemporaneous understandings on that subject. No oral or written statement outside these Terms creates any obligation or warranty.

We will revise these terms when the protocol evolves. Material changes are announced in-app at least 14 days before they take effect. Continuing to use Resolve after the effective date confirms your acceptance of the updated terms.

Questions, appeals, or contract negotiations: protocol@resolve.app. For privacy requests, see the Privacy Policy.